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UPS Freight Complaint - Bad Drivers or bad Trucks - package delivery
UPS Freight Complaint

UPS Freight Complaint

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Bad Drivers or bad Trucks - package delivery


I was tracking a delivery that was was shipped on December 5 and all went well till it arrived at the Albquerque Depot. Arrived in Albquerque on Friday December 9th, the Web tracking said that the freight was out for delivery and I make arrangements to be home. On Delivery OK it will come on Monday so I arrange for someone to be at the delivery address On delivery call the Albquerque UPS Office said UPS Freight would not deliver to my location untill Thursday December 15, OK Thursday Dec 15 arrange for someone to be at the delivery Address get a Call on Thursday that to mcuh freight and that they will not be able to deliver till Friday December 16, arrange for someone to be at teh delivery address. Get a call at 5pm on Friday running to late will have to deliver on Monday. Monday snow, Tuesday roads are clear but dispatch not putting trucks on the road arrange to meet in Taos 35 miles from the delivery address and will pick up off the truck. Wednesday December 21 get a call truck is broken down. This is fast delivery? I have waited for the delivery for 4 days


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Comments


UPSDriver says: (5 years ago)
 0
Drivers are not the problem and I can tell you to be fact. I work for UPS Freight and you can blame all your frustrations squarely on the Terminal Manager and Dispatch. They WILL NOT put more than one driver in an area. They WILL NOT let a driver sit more than 15 minutes waiting. They will leave and charge you redelivery fee's. They have the drivers to move that freight but the company will not employ all their resources because it will cut into the Terminal managers bottom line and bonus check.



UPSDriver says: (5 years ago)
 0
Drivers are not the problem and I can tell you to be fact. I work for UPS Freight and you can blame all your frustrations squarely on the Terminal Manager and Dispatch. They WILL NOT put more than one driver in an area. They WILL NOT let a driver sit more than 15 minutes waiting. They will leave and charge you redelivery fee's. They have the drivers to move that freight but the company will not employ all their resources because it will cut into the Terminal managers bottom line and bonus check.




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