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UPS Freight Complaint - Damaged bumper, received late, removed from original packaging - Late delivery, damaged freight, No Customer Service, No Concern
UPS Freight Complaint

UPS Freight Complaint

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Damaged bumper, received late, removed from original packaging - Late delivery, damaged freight, No Customer Service, No Concern


We had a bumper shipped from CA to NC, it was bubble wrapped and strapped to a pallet. UPS Freight delivered it 2 days late, damaged and was removed from the pallet without our approval. Filed claim, inspector looked at the damage and we have not received any further communication from UPS Freight since. We had to pay over $300 out of pocket to have the bumper sandblasted and powder coated to repair it. UPS Freight has been the worst company to deal with, they do not communicate and make it clear they do not care about our business, their service nor their reputation.


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