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UPS Freight Complaint - Terrible Delivery, Rude Managers and Agents, Liars and They take NO Responsiblity for their mistakes - UPS Frieght Delivery
UPS Freight Complaint

UPS Freight Complaint

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Terrible Delivery, Rude Managers and Agents, Liars and They take NO Responsiblity for their mistakes - UPS Frieght Delivery


My company sets up deliveries all of the time around New England. Most trucking companies have issues, however, this was just ridiculous. We were supposed to have a package delivered on 6/12, and didn't receive the package until 6/17 after being promised 3 times it would be there the next day. When the shipment finally arrived, the driver was very rude and was acting like he didn't have time for this, and our equipment was damaged. All the people at UPS terminal did was make excuse after excuse as to why none of this was their fault. We wasted tons of money paying someone to be at the site to pick up the package, and I spent 4 days on the phone with these people. Again, all they did was rudely give excuses. Todd King who is the manager was the rudest of them all. I got no sorry, and no offer to even take care of the shipping. All they did was blame everyone else. Don't do business with these people if you can avoid it. You will end up paying dearly. And the managers are just as rude as the representatives.


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